Can We Talk? Navigating Difficult Client Conversations
Saturday, October 17
Noon – 1pm
Virtual via GoToWebinar
With Phyllis Harbinger, Cheryl Luckett, John McClain, Beth Diana Smith
In a perfect world, you and your client would always be “on the same page”. Instead, we live in a world where you must manage professional and/or personal differences to maintain a strong business relationship. Now more than ever, navigating client communications and interactions are the key to success. Moderated by Phyllis Harbinger, FASID, CID, panelists Cheryl Luckett, John McClain, Associate ASID, and Beth Diana Smith, Associate ASID, will share their insights and tips for navigating tough conversations with clients.
1 IDCEC-approved CEU.